Adding Diamond Up Prongs to Customers Ring.
We ship worldwide. Shipping inside the United States is free. Shipping usually takes 3-4 Weeks. International shipping varies depending on location. Custom and Items not in stock can take up 6-8 Weeks. In case you need an item expedited please email us for further assistance.
Free Shipping for all Domestic Orders Seller of Jewels by David's House of Diamonds orders are shipped with the reliability and accountability of FedEx or USPS shipping.
USPS First Class International Mail: Orders typically take 3-5 weeks to arrive via USPS First-Class Intl. Mail. Tracking number available when choosing this shipping option, and status updates beyond the United States are only available for select countries.
Many packages take time passing through customs, especially those containing jewelry. This process is completely out of our control. Seller of Jewels by David's House of Diamonds is NOT RESPONSIBLE for any CUSTOM FEES you may be charged with. If you have any questions please feel free to ask.
We will provide proof of mailing and customs identification numbers.
We are not responsible for any customs fees involved with the delivery of packages for international orders.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within 7 days of delivery.
Ship items back to me within 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
*NO REFUNDS OR EXCHANGES ON CUSTOM ORDERS. ORDER CANCELLATIONS MUST BE DONE WITHIN 24HRS OF THE TIME IT WAS PURCHASED.*
Returns and exchange details
We have a 14 day return and refund policy.
If for any reason you are dissatisfied with your Online purchase, you may exchange or return the jewelry for a full refund within 14 days from the day you receive the item.
HOW TO RETURN AN ITEM PURCHASED FROM DAVID'S HOUSE OF DIAMONDS
Please follow our 3 easy steps below:
Let us know you would like to return OR exchange the item: Contact us by emailing us to firstname.lastname@example.org ,or call or text us 714.394.0997 with a detailed message why you want to return or exchange an item.
PACKAGE YOUR ORDER:
Repack the item(s) in the original packaging materials. To receive a refund, you must provide the ring in the condition the ring was sent to you. Please write a note inside the package with the name that was on the order so we can make sure the money is refunded or credited to the correct person.
SHIPPING & INSURANCE:
Once you have packed the item, ship the item to:
David's House of Diamonds
1475 S. Harbor Blvd. #C6
Fullerton, CA 92832.
For your protection, we recommend shipping returns insured using FedEx, UPS, or USPS Priority Mail with a tracking number.