We ship worldwide. Products will take 2-3 weeks for completion and shipping. Free Shipping for all Domestic Orders Seller of Jewels by David's House of Diamonds with a minimum of $50 and up. Shipping is with reliability and accountability of FedEx or UPS First Class. In case you need an item expedited please email us for further assistance.
SIGNATURE IS REQUIRED.
FED Ex First Class International Mail: Orders typically take 3-5 weeks to arrive via Tracking number is available after Order is Fulfilled.
All Tracking Number will be sent via email after Fullfilment of Orders.
Many packages take time passing through customs, especially those containing jewelry. This process is completely out of our control. Seller of Jewels by David's House of Diamonds is NOT RESPONSIBLE for any CUSTOM FEES you may be charged with. If you have any questions please feel free to ask.
We are not responsible for any customs fees involved with the delivery of packages for international orders.
Returns & Exchanges
We gladly accept returns and exchanges, with the exception of custom-made or "personalized" orders. Contact us within 7 days of delivery and ship items back to us within 14 days of delivery. We don't accept cancellations, but please contact us if you have any problems with your order. Because of the nature of these items, we cannot accept returns for custom or personalized orders, unless they arrive damaged or defective.
Returns and exchange details
We have a 14 day return and refund policy.
If for any reason you are dissatisfied with your Online purchase, you may exchange or return the jewelry for a full refund within 14 days from the day you receive the item.
HOW TO RETURN AN ITEM PURCHASED FROM DAVID'S HOUSE OF DIAMONDS
Please follow our 3 easy steps below:
Let us know you would like to make a return OR exchange the item: Contact us by emailing us at: firstname.lastname@example.org, or a call/text at: 714.394.0997 with a detailed message.
PACKAGE YOUR ORDER:
Repack the item(s) in the original packaging materials. To receive a refund, you must provide the ring in the condition the ring was sent to you. Please write a note inside the package with the name that was on the order so we can make sure the money is refunded or credited to the correct person.
SHIPPING & INSURANCE:
Once you have packed the item, ship the item to:
David's House of Diamonds
1475 S. Harbor Blvd. #C6
Fullerton, CA 92832.
For your protection, we recommend shipping returns insured using FedEx, UPS, or USPS Priority Mail with a tracking number.