Shipping

We ship worldwide and Shipping usually takes 3-4 Weeks.  

*Custom Pieces and Products NOT in Stock MAY Take 6-8 Weeks.*  

Domestic Shipping is free and International shipping varies depending on location. Seller of Jewels by David's House of Diamonds orders are shipped with the reliability and accountability of FedEx or USPS shipping.  

International Orders USPS First Class International Mail: Orders typically take 2-4 weeks to arrive via USPS First-Class Intl. Mail. Tracking number available when choosing this shipping option, and status updates beyond the United States are only available for select countries.

Many packages take time passing through customs, especially those containing jewelry. This process is completely out of our control. Seller of Jewels by David's House of Diamonds is NOT RESPONSIBLE for any CUSTOM FEES you may be charged with. If you have any questions please feel free to ask.

We will provide proof of mailing and customs identification numbers.

Returns & Exchanges

I gladly accept returns and exchanges Just contact me within 7 days of delivery and Ship items back to me within 14 days of delivery. I don't accept cancellations But please contact me if you have any problems with your order. The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective. I can't accept returns for Custom or personalized orders.

*NO REFUNDS OR EXCHANGES ON CUSTOM ORDERS. ORDER CANCELLATIONS MUST BE DONE WITHIN 24HRS OF THE TIME IT WAS PURCHASED.*

Returns and exchange details We have a 14 day return and refund policy. If for any reason you are dissatisfied with your Online purchase, you may exchange or return the jewelry for a full refund within 14 days from the day you receive the item.

HOW TO RETURN OR EXCHANGE AN ITEM PURCHASED FROM DAVID'S HOUSE OF DIAMONDS.

Please follow our 3 easy steps below:

Let us know you would like to return OR exchange the item: Contact us by emailing us to info@davidshouseofdiamonds.com ,or call or text us 714.394.0997 with a detailed message.

PACKAGE YOUR ORDER: Repack the item(s) in the original packaging materials. To receive a refund or exchange you must provide the ring in the condition the ring was sent to you. Please write a note inside the package with what needs to be done with the item and the name that was on the order so we can make sure the money is refunded or credit is given to the correct person.

SHIPPING & INSURANCE: Once you have packed the item, ship the item to:

David's House of Diamonds
1475 S. Harbor Blvd. #C6
Fullerton, CA 92832

For your protection, we recommend shipping returns insured using FedEx, UPS, or USPS Priority Mail with a tracking number.

 

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